Business Services & Finance

Customer rating experience in phone

Improving Customer Experience for Consistency and Efficiency

In the digital world, managing online customer experience well is the holy grail in the preservation of customer satisfaction. In 2020, about 80 percent of all online traffic will be video-led. Images will continue to grow as it doubled the past seven years. Media assets will surely be more indispensable. To manage them is another …

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Why You Shouldn’t Lend Money to Your Friends and Family Members

Lending money to your relatives or friends is unlike granting an SBA loan to small business owners in Ogden . While lenders demand collateral to secure payment for a business loan, you don’t have the slightest guarantee whether your BFF or family member will pay you back. According to a survey, 46% of adults who …

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Buying a Franchise for the First Time: What You Need to Know

Franchising is a more practical way of starting a business than starting from scratch. If you’re planning to get a business franchise, you need to consider many factors to help you succeed. Like with other big-ticket decisions in life, you must do your homework before delving into the highly competitive world of business. Whether you …

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